Snugz CPAP Mask Liners Returns Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item unused and in the original packaging.

To complete your return, we require a receipt, proof of purchase, or your order number from www.sleepsnugz.com, and the reason for your return.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@sleepsnugz.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the a different item, send us an email at info@sleepsnugz.com and send your item to:

Snugz Exchange, Your Order Number

3901 Calverton Blvd, Suite 155

Calverton, MD, 20705, United States.

Shipping

To return your product, you should mail your product to:

Snugz Returns, Your Order Number

3901 Calverton Blvd, Suite 155

Calverton, MD, 20705, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item or items worth over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Snugz Monogram

info@sleepsnugz.com

U.S. Patent No. 11,116,927. Made in the USA

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